Shipping & Returns

Shipment

Delivery time:

Germany: 3-8 days

International: 4-14 days

All of our products are one-offs , so they have to be produced before they can be shipped. This saves resources and avoids unnecessary inventory. There is no production at the weekend, so these days are excluded from the delivery time. For large orders, shipping may vary slightly as multiple products need to be produced before they can be shipped.

Shipping:

Germany

The shipping costs in Germany are € 3.99 .

With an order value over 80€ is the shipping free.

 

The shipping costs in Austria are € 5.99 .

With an order value over 100€ is the shipping free.

 

Switzerland

The shipping costs in Switzerland are € 7.99 .

With an order value over 120€ is the shipping free.

 

Netherlands

The shipping costs in the Netherlands are € 5.99 .

With an order value over 100€ is the shipping free.

 

United Kingdom

The shipping costs are € 6.45 .

With an order value over 100€ is the shipping free.

 

Other countries

Belgium, Denmark, France, Italy, Spain, Poland, Estonia, Czech Republic, Latvia, Lithuania and Luxembourg

The shipping costs are € 5.99 .

With an order value over 100€ is the shipping free.

return

You can return unworn items within 14 days send back after receiving the shipment. The credit will usually be issued within 14 days after we have received your package. The customer bears the shipping costs for the return himself.

  • washed or worn products cannot be returned or exchanged. Only goods that have been tried on for a size test can be returned.
  • The goods must not be sent uninsured or freight collect, otherwise we will have to charge you for the costs. Please keep the return receipt issued until you receive the refund.
  • The goods must be properly packed.

In the case of an exchange or return, please send the goods to:

Oderstrasse 63, 14513 Teltow